US PaaSDisk I/O performance issues on us-3.magento.cloud
We have confirmed reports of I/O performance problems in the us-3.magento.cloud region. These issues have known to most noticeably affect MySQL database performance. We are investigating the cause of these performance issues and will continue to provide information as it becomes available.
Update: 2018 09 January 14:27 UTC
The infrastructure team has scheduled a maintenance to implement changes which they believe will mitigate the issue. Please see the scheduled maintenance section above for details.
Update: 2018 18 January 16:25 UTC
The infrastructure team has completed the maintenance operation and the root cause was resolved.