Monday 5th March 2018

eu-3.magento.cloud: Gateway server not responding

Our monitoring has detected elevated error rates within one of our gateway servers; This affects multiple production sites as well as development environments in the eu-3.magento.cloud region. You may not be able to access your site nor the project UI. Our operations team has been notified and is currently investigating the issue. We will update you as soon as we have further information.

UTC 08:53 A fix is applied to the problematic gateway server and we're monitoring the result at the moment.

UTC 09:01 All health checks are green, closing incident.